Customer Service

Chinese manual? European power plug? The globalisation presents bidorbuy buyers and sellers with new challenges. Here’s our take on how to deal with them.

One bidorbuyer awoke yesterday to yet another phishing attack directed against South Africa’s largest online marketplace. He received an email message that looked like the real thing. In his own words, the message immediately plunged him into a …

You may be forgiven for thinking that the new Second-Hand Goods Act is already in force. After all, it has been in the making for years, and it has been signed into law on 1 April 2009.
However, it’s …

Recently – well, to be exact, today – a Facebook user posted this message on the bidorbuy Wall on Facebook, and we quote exactly:
“People, PLEEEASE STAY AWAY FROM BID OR BUY. Nigerian scam. Ive lost money …

We announced the new Consumer Protection Act in Consumer is the king, dwelt on some aspects of it in What you see is what you get… or is it and in Grey …

Scammers never run out of ideas. They are always ready to adopt a different approach.
That is why bidorbuy users should always be on the alert.
During the weekend, several bidorbuy sellers ended up falling victim to a phishing attack …

How to create your email signature with an image linked to your bidorbuy referral account (and start collecting affiliate credits)

It is easy to join the bidorbuy Affiliate Programme, even if you do not have a web …

“Attention! Your bidorbuy account has been stolen!”
What would you do if you received an email like that?
Having read the extensive information published in the Scams section of the bidorbuy blog, you will not click on the …