Customer Service

“Attention! Your bidorbuy account has been stolen!”
What would you do if you received an email like that?
Having read the extensive information published in the bidorbuy blog (just do a search for phishing), you will not click on the …

The South African grey market is – well – a grey area: it is legal, but poorly regulated.
That is set to change with the new Consumer Protection Act, which comes into force on 1 April 2011. The bidorbuy …

It is difficult to differentiate between various kinds of scum and say which one is worse than the other. Still, it is probably safe to say that the most dangerous internet scam is the one that poses as …

The festive season is the time of general goodwill and shopping sprees.
It is also the time when internet criminals of all kinds increase their efforts to separate you from your personal details and your money. Though such scams …

You know how retailers, real as well and virtual, take advantage of the way our brain is wired to always see the price of R299 as two-hundred-something-rands, even though we know that R299 is actually about-three-hundred-rands.
Separating the selling …

As an online seller, you cannot afford to ignore the power of social networks, because promoting your business through Web 2.0 can bring more than traditional advertising. For many small businesses, social networking is a primary, and sometimes …

Whether you buy or sell, you as a bidorbuyer know how important it is to keep the tool of your trade (your computer) free of viruses, worms, phishing exploits and other baddies. This online safety …

Only today, we received this email message from a bidorbuy user – let’s call him John Doe:
“I have had over 120 calls about purchasing Landrovers, motor cycles, Toyotas, caravans, BMW’s and so on. Someone is obviously using my …