Women in ecommerce

Seller: Funzaroo

Name: Arlene Kotze

Funzaroo has over a thousand items in the bidorbuy toys and hobbies category. The clue is in the name, they sell fun! From soft toys to kids’ stationery, there is a little bit of everything. Arlene Kotze is the lady behind it all and in honour of women’s month, she has agreed to share the secrets of her success with you.

1. What do you sell on bidorbuy?

We are a family-based business and sell an array of items such as quality toys, art and educational supplies.

2. How does selling on bidorbuy fit into your overall business scheme?

As a small business, we rely on bidorbuy to help promote our business and give our first-time customers assurance that we can be trusted. Also, we have received valuable feedback from our previous customers on bidorbuy.

3. When did you start selling on bidorbuy and why?

We started selling on bidorbuy in 2016 when we first began our online business journey. To get our business off the ground, we needed a helping hand. bidorbuy was able to provide this while also allowing us to gain exposure and the trust of online buyers.

4. What has your bidorbuy experience taught you?

It has taught us that customers value a safe environment for purchasing online and appreciate personal interaction with online stores.

5. What is the biggest lesson you have learnt selling online?

The biggest lesson we have learnt selling online is that it requires a special effort to establish relationships and to build trust with customers since you don’t get to meet them face-to-face.

6. How do you promote your products on the bidorbuy platform?

We make use of an automated product feed from our website which we integrate with the bidorbuy platform. This makes selling on bidorbuy very easy and painless. The bidorbuy platform provides us with access to a large customer base and thereby results in a higher sales potential.

7. What sets your company or products apart from the rest?

We believe in and are passionate about our range of excellent products that are of high quality. We also provide super-fast shipping and continuous, personal communication throughout the order process. This is what makes us stand out from the rest.

We wish Funzaroo many more years of success on bidorbuy!