Covid19 Update

The current coronavirus situation is unprecedented, and has already caused disruption to the way we all work, socialize and shop. Despite this disruption, we continue to stand by our first principles: doing our best to care for all members of the bidorbuy community.

We will update this page as the situation evolves, check back for new information.

You can also read more information on the COVID-19 Corona Virus South African Resource Portal – https://sacoronavirus.co.za/.

We’ve implemented the recommended protocols to safeguard the health and wellbeing of our team members, customers and partners. That means making a few changes to our operations: 

  • During the lockdown period the bidorbuy team will be working remotely to comply with social distancing and government lockdown guidelines.
  • For now, we’ve put a pause on all business travel.
  • We’ll be conducting all our meetings online – and the same goes for our bidorbuy Meetups.
  • We’ll continue to monitor the coronavirus situation closely, and keep you updated about any extra steps that we may need to take.  

Delivery delays during the lockdown

During the lockdown, you’ll be able to buy products on bidorbuy as usual. However, unless they’re essential goods, deliveries will only happen once the lockdown is lifted.

Use bidorbuy’s preferred delivery options for shipping you can trust

Most of our courier partners have confirmed that they will still be able to collect, distribute and deliver essential goods. You can use the “Ask a question” link to check with sellers if there’ll be a delay on delivery of your bidorbuy purchases.

  • Pargo will still be delivering essential goods to key pick up points – select the Pargo Pick Up Points filter to take advantage of this service.
  • Our courier partners powered by uAfrica remain operational for all essential goods. Shop from sellers that offer tracked courier delivery for added peace of mind.
  • Clean up with tracked courier deliveries of essential goods from Smollan, fulfilled by Parcelninja.

Brighten someone’s day (or your own!)

Got friends or family members who’ll be celebrating special occasions during the lockdown? If you can’t be there, send a smile with one of our digital vouchers (or treat yourself). They’re delivered instantly, and let people buy games or content from PlayStation, Xbox, Showmax, Spotify, Google Play and more.

This situation is bigger than any of us, and it’s important that we all work together in a spirit of cooperation and compassion to limit the spread of the disease and do the right thing by our fellow South Africans.

Keep safe!